The Centre for Food Safety has drafted food safety guidelines for online grocery shopping and delivery. This set of advice is intended for operators that offer online ordering and/or delivery of groceries including operators of grocery stores, supermarkets, online shops as well as third-party food delivery agents. It aims to assist the trade in implementing appropriate food safety measures in their operations to reduce the risk of foodborne diseases when providing grocery delivery services. We are inviting members of the trade to provide comments on the draft guidelines. Your valuable opinions are of great help to the promotion of food safety. Thank you!

Draft 'Online Grocery Shopping and Delivery - Food Safety Guidelines for Food Businesses'
Questionnaire (Comments are welcome until 31 October 2023)

Please send your views by e-mail, facsimile or letter to the CFS by 31 Oct, 2023 . Details are as follows –
The Communication Resource Unit, CFS
Room 401, 4/F, Food and Environmental Hygiene Department
Nam Cheong Offices and Vehicle Depot, 87 Yen Chow Street West, Kowloon
Facsimile: (852) 27873638
E-mail address: