| Contact Us If you have any suggestions, enquiries or complaints on our services,
you may contact us through the following channels Oral You may call our 24-hour Hotline 2868 0000 to make suggestions, enquiries,
complaints, and obtain information pamphlets and application forms etc.
You may also choose to listen to our pre-recorded messages on our services.
You may also call 1823 Citizen's Easy Link (24 hours a day) to make suggestions,
enquiries and lodge complaints. In Writing You may send your written suggestions, enquiries and complaints to us
by the following means -
- Filling in and sending the Electronic
Mail Complaint / Query Form;
- Sending us an electronic mail
- Sending your letter by fax at 2893 3547; or
- Mailing to us at : Centre for Food Safety
43/F Queensway Government Offices,
66 Queensway, Hong Kong
When you send your suggestions, complaints or enquiries, please leave
your day-time contact phone number to facilitate our follow-up action. We pledge to reply to all enquiries and complaints, oral or written,
within 10 days of receipt of such communications. If a substantive reply
is not possible within this period, an interim reply will be given. |
|